The Dowdens Group believe that it is through the quality of our people, that we can ensure quality results.
Dowdens Group have the capabilities and expertise to provide our customers with purpose engineered solutions, which ensure greater productivity and market advantage. We operate primarily in the mining, industrial, commercial, agricultural and domestic industries.
Dowdens Group are members of the elite Industrial Supply Group (ISG), allowing us to provide customers with unrivalled buying power and quality product ranges.
We are committed to our people, to their health and safety, their professional development and we always promote a lifestyle balance. The Dowdens Group consists of:
As a Group we service customers throughout Queensland, nationally and internationally. We are committed to the sustainable development of the environment and the communities in which we operate.
Our 40 years of experience has taught us that in order to be the best, we must continue to strive for improvement.
At the Dowdens Group, we appreciate the importance of a zero harm safety standard, exceptional customer service, inherent respect for our co-workers and absolute passion for our industry.
Each day we are guided by our vision and values, and aim to demonstrate them in all that we do.
To be the most respected business in our industry, within Australia.
To maintain high professional standards that inspires us to provide the best possible products and services to our customers.
At the Dowdens Group, we believe that it is our culture that sets us apart as industry leaders.
Our passion for what we do and our commitment to each other, continues to pave our way forward as a zero harm, dynamic and customer focused organisation.
The capacity to account for ones actions; or as a representative of the organisation, to account for either your actions or the actions of your organisation. The obligation to demonstrate and take responsibility for performance in light of agreed expectations. There is a difference between responsibility and accountability:
Responsibility is the obligation to act
Accountability is the obligation to answer for an action
The act of binding yourself intellectually and emotionally to a course of action.
The function of bringing people and resources together to create value that no single individual can create alone.
Personally and as an organisation, we look to contribute to our community.
The positive action that is taken to include and account for all aspects of a person’s life while at work.
The task of adjusting planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing global environment.
As Queensland’s leading pumping and water treatment organisation, Dowdens Pumping & Water Treatment have the capabilities and expertise to provide our customers with purpose engineered solutions.
We operate primarily in the mining, industrial, commercial, agricultural and domestic industries. As part of the Dowdens Group, we service customers throughout Queensland, nationally and internationally. We have branches in Mackay, Rockhampton, Proserpine and Brisbane.
For almost 40 years we have been supplying various industries with a range of solutions, providing safe and efficient operation, ensuring greater productivity and market advantage.
We can supply, install, service and maintain pumps, pumping systems and pumping equipment for most applications including mining, refining, agriculture, tourism, domestic, marine, and general industry. We also have a strong focus on commercial and industrial water treatment, specialising in potable, sewerage treatment and high purity water treatment.
Our team includes specialists in all aspects of pumping and water treatment, including system design, we have an extensive workshop to provide service support, in-house or infield repairs and installation capabilities.
As part of the Dowdens Group, we have access to a wide range of products and solutions, including:
- containerised water treatment and filtration systems
- borehole dewatering
- elliptical dewatering fish tanks
- main pump stations
- pivots and irrigators
- agricultural supplies
- pool servicing
- water testing
- longwall booster pumps
- pressure reducing valve stations
- sump pumps (column and submersible)
- vacuum pumps
- dust suppression sprays and filtration
- repair clamps and valves
- ground floor wash down cannons and wash pads
- filters and cartridges
- air operated diaphragm pumps
- pressure cleaners
- evaporation fans
- floating pontoon pumps
- air operated equipment
- trailer mounted pumps
- submersible, centrifugal & positive displacement pumps
- poly pipe and fittings
- control valves
- fully equipped industrial workshop
- onsite installation and maintenance capabilities
Emerald Air Starters & Equipment specialise in the sale, service and repair of all pneumatically operated equipment to the mining, agricultural and general industry. We specialise in the sale and repair of air starter motors, underground mining tools and equipment, air operated diaphragm pumps, hand held air tools, compressors and pneumatic accessories. EASE can provide sales and speciality service of all air operated equipment from a basic hand held air tool through to roof bolters and rib drills.
Emerald Air Starters & Equipment (EASE) is proud to be a part of the Dowdens Group. The Dowdens Group acquired Emerald Air Starters & Equipment in 2009, The Dowdens Group saw the acquisition as an excellent opportunity to strengthen and diversify into air operated pneumatic equipment, especially in the Bowen Basin region. Having a location in Emerald as well as Mackay allows our workshops to manage larger workloads, meaning quicker turnaround times for our customers.
Emerald Air Starters and Equipment have been in Emerald for over 20 years. EASE sell and service quality brands such as; Ingersoll Rand, Austart, Airmac, FS Curtis, Rambor, Atlas Copco, Toku and WILDEN.
As part of the Dowdens Group, we have access to a wide range of products and solutions, including:
- Air Starter Motors
- Compressors (Portable & Industrial)
- Roof Bolters
- Hydraulic Tensioner Kits
- Grout Pumps & Equipment
- Air Operated Hoists & Winches
- Air Operated Bandsaws
- Air Operated Pumps
- Rock Drills & Jack Hammers
- Rib Drills (Windy Borers)
- Air Motors
- Hand Held Air Tools
- Battery Operated Tools
- Cleaning & Adhesives
- Welders and Accessories
- Safety Equipment & PPE
- Workshop Consumables
- Hand Held Underground Air Tools
- Air Tool Fittings
- Brass & Gal Fittings
- Lubrication & Liquid Transfer Products
The Dowdens Group is committed to the sustainable development of the environment and the communities in which we work. We are committed to developing and utilising environmentally sustainable products and equipment, in an effort to minimise our environmental impact.
The Dowdens Group strive to meet our customer’s expectations in all facets of the organisation. We understand that effective and efficient environmental management and sustainable strategies not only enrich the quality of our products and services, but also encourage us to improve our business practices.
This Environmental and Waste Management Plan aims to clearly define the Dowdens Group strategy to manage and reduce our environmental impact onsite, during product development and in maintaining an environmentally conscious workforce. The publication of this plan aims to highlight our commitment to transparency and open communication, as a means of engaging with our customers and key stakeholders.
In an effort to continue delivering products and services that resonate with customer expectations, we welcome feedback on improving our environmental management practices.
The Dowdens Group aims to be recognised as an industry leader in workplace health and safety, and our people take justifiable pride in the safety programs we deliver as an organisation. We are committed to providing a safe and healthy work environment for all employees, contractors, customers and suppliers.
This commitment to safety is a core element of the Dowdens Group corporate culture. Occupational Health and Safety is of paramount importance to the continued wellbeing of all personnel attending a Dowdens Group workplace or site. There is a shared belief across all levels of our business units, that every incident, and therefore every injury, is preventable.
Our OHS policy is based on the following principles:
- All occupational injury and illness is preventable.
- No job is so important or urgent that it cannot be done safely.
- An incident and injury free project is achievable.
Every Dowdens Group employee has a right to stop working if they feel it is unsafe to continue. “If it is not safe, stop the job and then make it safe”
The Dowdens Group safety philosophy is embedded in every Dowdens Group project and work site through a combination of technical field procedures and ongoing training programs. Our approach to implementing new or improved standards, processes and procedures helps us achieve safer and more environmentally friendly outcomes. Our Health, Safety and Environmental goals and policies are vital and integral elements of our business. Our safety focused management systems and processes influence everything we do.
The Dowdens Group is committed to a programme of continuous safety improvement. We are actively reinvigorating our management systems and engaging our personnel, contractors and suppliers so that their expectations are aligned with ours.
Our dedication to safety helps keep our employees and those around them safe, while benefiting our clients. Fewer injuries means operating costs are reduced and productivity remains high.
We are committed to ensuring every worker goes home to their families’ safely at the end of each working day.
All Dowdens Group employees are committed to providing our customers with information and assistance to ensure that complaints are lodged effectively using our Multi Purpose Document (MPD).
Providing customers with easy access and a point of contact to lodge feedback is a fundamental element of our overall customer service policy.
Use the form to the right to begin a new MPD with the Dowdens Group.